CMMI® for Services – Introduction course (SEI-authorized)

You are offering services in the area of logistics, maintenance, or IT? Then you will benefit from CMMI® for Services (CMMI-SVC) in manifold ways. What these benefits of the CMMI model are, and what the concept looks like you will learn in our introductory course CMMI® for Services Version 1.3.

Course contents CMMI® for Services Version 1.3

• Introduction and overview CMMI® for Services
• Defining, establishing, and delivering services
• Monitoring and controlling services and work products
• Ensuring service mission success
• Managing decisions, suppliers, and services
• Developing a culture to sustain service excellence
• Institutionalizing practices
• Structure of a staged and continuous representation
• Company culture and change
• Preparing for an appraisal or a certification

Training information CMMI® for ServicesV 1.3

• 3-day course CMMI® for Services – Introduction to Version 1.3
• Course fee €1490 excl. of VAT and SEI registration. If two or more people from the same company register together, we grant a 20% discount from the second participant onwards.
• The course is limited to 12 participants
• The course is designed for service providers and people involved in implementing processes, CMMI® appraisal team members, and those interested in the CMMI® model

Seminars either take place at Kugler Maag Cie in Kornwestheim (near Stuttgart) or as an in-house training course at your location. Its contents will thereby be tailored exactly to your needs. - We will be happy to advise you!

Next Trainings CMMI for Services